Your privacy at JYA is our highest priority. In this document, we clearly explain — what information we collect, why we collect it, and how it is kept secure.
This Privacy Policy applies to the JYA platform (jya.wine) and its mobile application, applicable to all members and visitors. By creating an account or browsing the JYA site, you agree to the terms of this policy.
JYA believes your personal data belongs to you. We collect only what is necessary and use it solely for defined purposes — no excessive data is requested, and none is ever sold.
This policy is available in both Bengali and English. In the event of any discrepancy, the English version shall prevail. That said, we want every member in Bangladesh to understand it in their own language — which is exactly why this Bengali document exists.
If you have any questions about this policy, our Support team is always ready to assist you in Bengali.
When you register and use JYA, you provide certain information directly. This includes:
Some information is collected automatically while you use JYA:
| Data type | What is collected | Purpose |
|---|---|---|
| Device Information | Device model, operating system | To ensure app compatibility |
| IP Address | Approximate location (city level) | Security and fraud prevention |
| Browsing data | Pages visited, clicks, session duration | To improve your experience |
| Gaming activity | Game history, betting patterns | Creating personalized offers |
| Login credentials | Login time, device fingerprint | Account Security |
During payment processing, transaction confirmation details are received from bKash, Nagad, or other payment providers. This information is used solely to verify payments.
JYA never uses collected data for unnecessary purposes. The specific purposes are:
JYA never sells or rents your data to third parties for marketing purposes.
JYA does not share your information under normal circumstances. However, limited data may need to be shared in certain specific situations:
Third-party service providers operate under strict confidentiality agreements with JYA and are not permitted to use your data for their own purposes.
The JYA website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.
| Cookie type | Purpose | Duration | Category |
|---|---|---|---|
| Session cookies | Maintaining login status | Until browser is closed | |
| Preference cookies | Remembering language and settings preferences | 1 Year | |
| Analytics Cookies | Monitoring site performance | 6 Months | |
| Security Cookies | Fraud detection | 30 days | |
| Marketing Cookies | Showing relevant offers | 90 days |
You can disable cookies through your browser settings. However, disabling essential cookies may prevent some JYA services from functioning properly.
JYA does not retain any data beyond what is necessary. Retention periods by data type are as follows:
After the retention period expires, your data is securely deleted or anonymized.
JYA uses industry-leading technology to keep your data secure. Our security framework includes:
For all data transmissions TLS 1.3 Encryption is applied to stored data. AES-256 Encryption is applied — currently one of the strongest encryption methods in the world.
JYA staff can only access the information required for their specific role. All access is logged and regularly audited.
Independent cybersecurity experts regularly audit JYA's systems. Any vulnerabilities identified are addressed promptly.
Please note, however, that no method of transmission over the internet is 100% secure. Keep your account password strong and never share it with anyone.
As a JYA member, you have several rights over your own data. Learn what they are and use them whenever needed:
You may request details of what information JYA holds about you.
Contact Support to correct any inaccurate or outdated information.
You may request deletion of your data unless retention is required by a legal obligation.
You may request a copy of your personal data.
You may request that the use of your data be restricted for specific purposes.
You may opt out of marketing communications or profiling at any time.
To exercise these rights, email our Support team or reach us via live chat. We'll respond within 30 days.
JYA's services are intended solely for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
If you suspect that a minor's information has been collected for any reason, contact Support immediately. JYA will promptly delete that information and close the account.
Parents and guardians are advised to enable parental controls on your devices and keep your login credentials secure.
The JYA platform uses certain third-party services — such as payment gateways and game software providers — each of which operates under its own privacy policy.
JYA is not responsible for the privacy practices of third parties. However, we ensure that every partner we work with handles your data responsibly.
JYA may update this Privacy Policy as needed. The notification process will vary depending on the nature of the changes:
Continuing to use JYA after any changes take effect means you accept the updated policy. Please check this page regularly.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:
For serious data protection complaints, we aim to provide a full response within 7 business days.
We want you to always feel confident and at ease about your personal information. Don't hesitate to reach out with any questions.
We are committed to ensuring security at every level
All your personal and financial information is protected with military-grade encryption — completely unreadable to any outside party.
Enable two-factor authentication on your login. Your account stays protected even if your password is compromised.
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JYA never sells your data to third parties. This is a core part of our policy.
Independent experts regularly audit JYA's entire system to ensure no vulnerabilities exist.
View, correct, or delete — you have full control over your data.
Reassured after reading JYA's Privacy Policy? Register today and welcome yourself to Bangladesh's most secure gaming platform.